3.01.2007

Letters I've Written, Never Meaning to Send

Pretty easy back when that song was released, but what about now? Raise your hands if you've ever accidentally or hastily sent an email you never should have sent. Some ways to avoid this:

  1. address the body: go ahead and hit reply or address the email, but then before you write a word, cut and paste the recipient address/es into the body of the email. this saves you from accidentally hitting "send" on a half-baked missive.
  2. serve it cold: emails written in the heat of any emotion -- anger, enthusiasm, etc. may not be written well at all. if you were emotional in the writing, you need to take a step back (even if it is a trip to the coffee machine and back and then a re-read) before you send it.
    • don't serve anger-ever: angry emails are never going to serve you well. even in the most outrageous and aggregious circumstance, you can probably accomplish a lot more using humor or other more positive tactics to respond to something that justifably made you angry.
  3. take it outside: if it's particularly explosive and really needs a lot of time in drafting, recondsidering, etc. don't even write it in your email software, just open wordpad and spew away. the ideas are captured, and it's just seconds to cut and paste it into your browser if you really need to.
  4. the circular file: sometimes you just need to write it and NOT send it. period.

No comments: